Payment |
1.
Which payment methods do you accept? |
A:
For the payment,We accpet Western Union,Bank T/T and Paypal.
For details,Please go to Discount
Policy for the details.
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2.
Which payment method is better? |
A:
For small payment we recommend Western Union and Paypal.
For big amount, we recommend Bank T/T
and Western Union. |
3
. Why the money arrived less than i transfered by T/T? |
A:
If the money transfered by Bank T/T, sometimes the money arrived
less then you transfered.the less money cost by Third part
bank transfer fee.
about the third part bank fee:
if your bank do not transfer to our bank directly,or the intermediary
banks are different,then there is extra transfer fee besides
the fee you paid to your bank. |
4.
What should i do after make transfer? |
A:
Please inform us by email or online chat after payment.
if you paid by Western Union
or Bakn T/T,please send us the photo of the payment receipt
to our email( cnvpjewelry@vip.163.com ) |
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Price
and Discount |
1.Are
the prices on CNVP in USD? |
A:
Yes,the prices in USD. |
2.
Why are your prices so good? |
A:
We have long-term cooperation with many local factories,get
bulk products from factories every days,so we get very good
price from factories,and we make very small profit.
Maybe our price is better than you comes China and order from
factories. |
3.
What's your discount policy? |
A:
Please go to Discount
Policy for the details. |
4.
Does your price include duties or VAT How much tax do I need
to pay? |
A:
No, the price of our products does not include any duties or
VAT. If you are charged of a VAT, you just need to pay it to
your customs.
In most countries, you have to pay taxes or duties on imported
goods. Sometimes goods under a certain value, or in certain
categories, do not incur taxes.
The rules are different in every country. Unfortunately there
is no way for us to know the rules, regulations, customs, traditions,
practices, loopholes, schemes, systems, paperwork, codes, laws,
or rulings of every single country.
If you have to pay import taxes and/or additional duties and
sales taxes, then you would have to pay that to the courier
upon receipt of the package(s). We can't calculate this for
you and there is no way to pre-pay it. |
5.
What's Coupon code? |
A:
Available Coupon code can get extra discount.
We send coupon code to our customers email occasionally.
to ensure you can receive the coupon code,please add our email
address(or keyword "cnvp") to your email contacts
or white list. |
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Ordering
and Processing |
1.
How to place order? |
A:
Before place order,please Register
Account first.
Then Sign in and add the items to your Shopping cart,and finish
the step of ordering. |
2.
When should i make the payment for my order? |
A:
We will email you cost details with shipping fee after you place
order at website, then you can make payment.
Also you can deposit money at your CNVP account first, we will
deduct from your account after order complete. |
3
. What's the processing time of order? |
A:
Normally,for each order about 1-2 business time,if there is
additional order,there is extra 1-2days for each.(Crystal items
or bulk quantity order manybe will take few more days) |
4
. When you will ship out my order? |
A:
After order process complete,we will email you stock status
for confirm.and ship out next business day after confirm.If
all items in your order in stock,we may ship out without confirm. |
5
. How to place additional/replacement order? |
A:
The step is the same as you place normall order.
the different are:
1). no matter about the Min. order
2). no need to pay again.
we will send you the cost after order complete,if there is extra
fee. |
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My
Account |
1.
What's the Deposit and Accumulation? |
A:
Deposit is your money at Cnvp Jewelry, we update after order
ship out, you can use it for future order.
Accumulation is the total amount of your previous purchased. |
2.
How to do if i forgot my password? |
A:
to get your password,You can put your registered email at:
http://www.cnvp-wholesale.com/profile.asp?action=repass
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3.
What's Member Grade? |
A:
Different grade member has different discount
Level |
Discount |
Description |
Normal Register |
0%
off |
Normal
Registered Users. |
Silver VIP |
3%
off |
Member
Point reach 2,000 points |
Gold VIP |
6%
off |
Member
Point reach 5,000 points |
Platinum VIP |
10%
off |
Member
Point reach 10,000 points |
Diamond VIP |
13%
off |
Member
Point reach 20,000 points |
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4.
How to get Member Points? |
A:
the Points will increase after purchase products(update after
sent).
1).
for example,purchased 1USD, increase 1 point.
2). for product only.(exclude shipping) |
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